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Shipping Policies
Shipping Schedule and Shipping Charges

Maple Leaf Farms duck and Milford Valley Farms chicken products are shipped to you as quickly as possible. Your order is hand packed in a reusable, Styrofoam cooler with blocks of dry ice to ensure your products arrive frozen and in excellent condition. These coolers are then shrink wrapped to additionally protect your order.
 
Our products are also delivered to your home without a signature requirement to prevent the package from going back to the delivery terminal and spoiling. If you are sending a gift, please be sure to alert the recipient that a perishable gift will be delivered to them.
 
To assure delivery, we must have a complete address (no Post Office or Rural Routes) and a phone number in case of delivery problems. Please note that inclement/winter weather may at times affect shipment arrival dates.

Shipping Options: FedEx Ground (See transit map below. Saturday delivery available.); FedEx 2nd Day Air or FedEx Next Day Air/Overnight (no Saturday delivery).
Days in Transit
Ground Legend
Ground shipping is figured by adding Ship Date + Days in Transit. See shipping schedule below.

GROUND SHIPPING SCHEDULE
For orders placed before 4 p.m. EDT. Ground shipping arrival dates are not guaranteed. 
Orders placed for Green Zone - 4 Days Transit Will Ship Will Arrive
  Order placed on Saturday, Sunday, Monday Tuesday Saturday
  Order placed on Tuesday Next Monday Following Friday
  Order placed on Wednesday Next Monday Following Friday
  Order placed on Thursday Next Monday Following Friday
  Order placed on Friday Next Monday Following Friday
Orders placed for Orange Zone - 3 Days Transit Will Ship Will Arrive
  Order placed on Saturday, Sunday, Monday Tuesday Friday
  Order placed on Tuesday Wednesday Saturday
  Order placed on Wednesday Next Monday Following Thursday
  Order placed on Thursday Next Monday Following Thursday
  Order placed on Friday Next Monday Following Thursday
Orders placed for Blue Zone - 2 Days Transit Will Ship Will Arrive
  Order placed on Saturday, Sunday, Monday Tuesday Thursday
  Order placed on Tuesday Wednesday Friday
  Order placed on Wednesday Thursday Saturday
  Order placed on Thursday Next Monday Following Wednesday
  Order placed on Friday Next Monday Following Wednesday
Orders placed for Pink Zone - 1 Day Transit Will Ship Will Arrive
  Order placed on Saturday, Sunday, Monday Tuesday Wednesday
  Order placed on Tuesday Wednesday Thursday
  Order placed on Wednesday Thursday Friday
  Order placed on Thursday Next Monday Following Tuesday
  Order placed on Friday Next Monday Following Tuesday
No ground shipping for 5 day areas (including Hawaii and Alaska).
 
NOTE: FedEx Ground shipping is not available for Alaska, Hawaii and 5-Day Transit Areas. These orders will ship 2nd Day Air or Next Day Air/Overnight only. We do not ship outside the United States of America.  

2nd DAY AIR SHIPPING SCHEDULE
For orders placed before 4 p.m. EDT
Orders Placed Before
4:00 p.m. EDT
Will Ship
Will Arrive
Monday
Tuesday
Thursday
Tuesday
Wednesday
Friday
Wednesday
Monday
Wednesday
Thursday
Monday
Wednesday
Friday
Monday
Wednesday
Saturday, Sunday
Tuesday
Thursday
NEXT DAY AIR SHIPPING SCHEDULE
For orders placed before 4 p.m. EDT
Orders Placed Before
4:00 pm EDT
Will Ship
Will Arrive
Monday
Tuesday
Wednesday
Tuesday
Wednesday
Thursday
Wednesday
Thursday
Friday
Thursday
Monday
Tuesday
Friday
Monday
Tuesday
Saturday, Sunday
Tuesday
Wednesday


SHIPPING CHARGES
Order
Amount
Ground
Shipping
2nd Day
Air
Next Day
Air
Up to $100.00 $13.25 $29.25 $60.25
$100.01-$200.00 $22.25 $38.25 $71.25
$200.01-$300.00 $28.25 $44.25 $82.25
$300.01-$400.00 $34.25 $50.25 $93.25
$401.00-$500.00 $40.25 $56.25 $99.25
If your order is above $500.00, please call 1-800-348-2812 for exact shipping charges.


By purchasing items through the Maple Leaf Farms website, you affirm that you have read these Shipping Policies and understand, agree and consent to its provisions.

It is our first priority to assure your total satisfaction. If you are not completely satisfied with your purchase for any reason, we will replace your order or refund your money, whichever you prefer. If you have questions, please contact us.

Thank you for letting us serve you.

Policy Effective 11/14/09
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